Why Your Company Isn't Seeing AI ROI (And How to Fix It) | Ankit Mishra

Operator story

Ankit Mishra joins Dave Pengelley to explain his route from economic research and technology work into AI consulting. He describes building websites for restaurants, working with companies in different markets and helping teams move beyond using AI only as a chatbot.

In the conversation

• Building AI fluency through exposure, guidance and cross-functional learning.
• Bringing technical expertise into traditional businesses.
• Security, permissions and the gap between a mock-up and an enterprise product.
• Deciding when to build and when to buy a business-critical system.
• CRM foundations, cloud-held knowledge and connected tools.

Examples, forecasts and business outcomes are the speakers' accounts. The interview does not establish audited ROI or a universal recommendation for a particular vendor.